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Solution Center

CPM Analytics General Use FAQ

  • The Daily Vyopta System Report

Known or Common Issues

  • CMS (Acano) CDR Collection Issues with Admin Portal
  • CUCM services and collection impact if disabled
  • Customer Action Required - Cisco Webex Collection has stopped collecting
  • Log4J2 CVE-2021-44228 Vulnerability - UPDATED 12/21/2021
  • Microsoft Teams reporting a packet loss of 100 percent
  • Setting CdrEnabled and CdrLogCallsWithZeroDurationFlag Cluster-Wide

Internal Solutions

  • Getting the most out of your Vyopta support experience
  • Webex API Migration - Now with monitoring and quality

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