Solution Center

Workspace Insights General Use FAQ

• Workspaces to Endpoint Mapping

CPM Analytics General Use FAQ

• The Daily Vyopta System Report

Query Service API

• Using the CPM Monitoring API to Detect When Your Collector is Down
• CPM Monitoring API - Query Responses
• CPM Monitoring API - Getting Started
• The CPM Monitoring API - Metrics
• The CPM Monitoring Query API - Information Queries
• The CPM Monitoring Query API

See all 7 articles

Known or Common Issues

• CMS (Acano) CDR Collection Issues with Admin Portal
• Collector 4.x - 500 error when validating a CUCM
• CPM Analytics and Rolled Back CPM Monitoring do not Match. Why?
• CUCM - unknown error: No files present in CDR Repository
• CUCM CDR Collection Issues
• CUCM Error: CucmMaintenanceException for listFiles

See all 22 articles

Internal Solutions

• Getting the most out of your Vyopta support experience
• Webex API Migration - Now with monitoring and quality