Solution Center

CPM Analytics General Use FAQ

• The Daily Vyopta System Report

Known or Common Issues

• CMS (Acano) CDR Collection Issues with Admin Portal
• CUCM services and collection impact if disabled
• Customer Action Required - Cisco Webex Collection has stopped collecting
• Log4J2 CVE-2021-44228 Vulnerability - UPDATED 12/21/2021
• Microsoft Teams reporting a packet loss of 100 percent
• Setting CdrEnabled and CdrLogCallsWithZeroDurationFlag Cluster-Wide

Internal Solutions

• Getting the most out of your Vyopta support experience
• Webex API Migration - Now with monitoring and quality