Vyopta Pre-Kickoff Checklist

Ensure you are able to log into Vyopta Platform. If you have not been setup with an account use this procedure to create an account.

Step 1 - Go to https://my.vyopta.com and click on "Create an account" link as seen below:

*Note* If you have been designated to use our European Cloud, please go to https://my.eu.vyopta.com

Step 2 - Provide your Full Name and Business Email. Then click Continue

Step 3 - After clicking on Submit. You will receive an email within 2-3 hours from noreply@vyopta.com.

Step 4 - Once you receive the email, click on "Verify account"

Step 5 - Fill in your Password for your account, your Company Name and your Company Timezone (Timezone of your companies headquarters).

Step 6 - Click Submit and sign in. Welcome to Vyopta.

The Vyopta Support Account provides you with the ability to create tickets with our Product Support Team and give you access to hundreds of Knowledge Base Articles that range from How to configure an infrastructure to Frequently Asked Questions.

Use this procedure to create a support account.

Step 1 - Click on the Sign In button located to the top right of this page as seen below.

Step 2 - Click on the Sign up link.

Step 3 - Fill In Information and Click Sign Up when complete.

Step 4 - A verification email will be sent. Once received, click on the link to validate the account.

A server must be provisioned on which the Vyopta Data Collector will be installed and configured. The Vyopta Data Collector is used to communicate with your video infrastructure and endpoints. The server can be either a virtual machine (VM) or physical appliance. The server will need network access to your video infrastructure and will always be running.

Please see the table below for the minimum server specifications:

For Vyopta to execute, access is needed as follows

1. From the Vyopta Data Collector to the Vyopta cloud application
2. From your UC infrastructure, cloud providers, and endpoints to the Vyopta Data Collector
3. Ensure the UC infrastructure and Endpoints are on supported versions. Limited support is available for older Infrastructure and Endpoint versions.

How you accomplish this step is dependent on your IT environment and infrastructure. Typically, it involves having the security / Admin team provide explicit access via your Firewall tools.

The Vyopta Data Collector as mentioned in the previous section talks directly to both the Vyopta Cloud and your On-Premise infrastructure. 

For Vyopta Cloud Connectivity Information, see URL Requirements for the Vyopta Cloud

For Infrastructure Network Requirements, see Infrastructure Network Requirements

For Endpoint Network Requirements, see Endpoint Monitoring Port Requirements