Vyopta's Collaboration Performance Management (CPM) application provides an immersive view into your organization's investment in video & unified communications infrastructure, with insights on utilization, capacity and adoption as well as real-time monitoring capabilities. This guide is designed to help you prepare your environment for the installation. Please follow the subsequent steps in order to complete your installation.
Ensure You Have Access To Vyopta CPM
Ensure you are able to log into Vyopta CPM. If you have not been setup with an account, please reach out to your Account Manager or Customer Success Manager. Should you not know who is assigned to you, please email email@example.com
Create A Vyopta Support Account
The Vyopta Support Account provides you with the ability to create tickets with our Product Support Team and give you access to hundreds of Knowledge Base Articles that range from How to configure an infrastructure to Frequently Asked Questions.
Use this procedure to create a support account.
Step 1 - Click on the Sign In button located to the top right of this page as seen below.
Step 2 - Click on the Sign up link.
Step 3 - Fill In Information and Click Sign Up when complete.
Step 4 - A verification email will be sent. Once received, click on the link to validate the account.
Provision A Vyopta Data Collector
A server must be provisioned on which the Vyopta Data Collector will be installed and configured. The Vyopta Data Collector is used to communicate with your video infrastructure and endpoints. The server can be either a virtual machine (VM) or physical appliance. The server will need network access to your video infrastructure and will always be running.
Please see the table below for the minimum server specifications:
|Disk Space||80 GB (OS and Data)|
|Network||1 Gbps Nic|
Windows Server 2016+ OR
CentOS 7+ OR
RHEL 7+ OR
For Vyopta to execute, access is needed as follows
- From the Vyopta Data Collector to the Vyopta cloud application
- From your UC infrastructure, cloud providers, and endpoints to the Vyopta Data Collector
- Ensure the UC infrastructure and Endpoints are on supported versions. Limited support is available for older Infrastructure and Endpoint versions.
How you accomplish this step is dependent on your IT environment and infrastructure. Typically, it involves having the security / Admin team provide explicit access via your Firewall tools.
Vyopta Data Collector Network Requirements
The Vyopta Data Collector as mentioned in the previous section talks directly to both the Vyopta Cloud and your On-Premise infrastructure.
For Vyopta Cloud Connectivity Information, see URL Requirements for the Vyopta Cloud
For Infrastructure Network Requirements, see Infrastructure Network Requirements
For Endpoint Network Requirements, see Endpoint Monitoring Port Requirements