Introduction
Vyopta is dedicated to the protection of customer's data and privacy. Therefore, we have implemented the following brute force password protections.
This document covers non-SSO customers.
For SSO customers, the login policy is controlled by your organization.
Login Failures
Max Login Failures: 5 times within 1 hour
Wait Time Default: 5 minutes - User is locked out of their account.
Wait Time Increment: 5 minutes is added to the Wait Time every time the Max Login Failures is reached without being reset (see below).
Wait Time Max: 15 minutes
Quick Login
Quick Login: Login attempts less than 1 seconds apart.
Wait Time Default : 1 minute - User is locked out of their account.
Wait Time Increment: 1 minute is added to the Wait Time every time a Quick Login is detected without being reset (see below).
Wait Time Max: 15 minutes
Login Failure and/or Quick Login Reset
The brute force password counters are reset after 1 hour with no failed or quick logins.
Solution
If you are locked out for any of the above reasons, please wait for 15 minutes and your account with unlock.
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