Zoom Phone Integration

With our new Zoom Phone Connector,  you now have the ability to connect to your Zoom account using oAuth.

To add a Zoom Phone Connector requires the following:

Access to your organization’s Zoom API URL (api.zoom.us)
A Zoom account that we can register your Zoom Phone connector to  (using oAuth)

Please follow the instructions below to add your Zoom Phone instance to Data Collection:

  1. Login to my.vyopta.com with your administrative username and password.
  2. From the top right corner navigate to the admin portalmceclip0.png
  3. Select the Infrastructure menu or Icon, then select New Infrastructure (near the bottom)
  4. From the selection of infrastructure types, click Zoom Phone:



On the Configuration page:

  • Enter the Zoom name and description as desired
  • Enter the default API URL and click 'Save'

Note: The default Zoom API URL is “api.zoom.us”, however, this should reflect the URL of the Zoom infrastructure and may vary for on-premise deployment.

Next, expand the ZOOM Authorization panel where you can now press the "Click to Authorize" to connect the new connector to your Zoom Account



Once you click on the 'Click to Authorize' link,  you will then be redirected to your Zoom oAuth Account page as shown below.  



Once you sign in,   you should be taken back to your Zoom Phone connector page in the Vyopta Admin Portal.   If the connection was successful,  you should see a message "Authorization Status Authorized by" as shown in the screenshot below.


Note: None of the Additional Settings in the panels below need to be changed from their defaults.

Finally, you can enable data collection for Zoom Phone by clicking the 'Disabled' button at the top of the page, changing it to 'Enabled'.


Once you have completed the steps above,  you may want to validate that you are successfully collecting data from your Zoom account.   Here are the recommended steps for a healthy Zoom Phone collection  How to validate a successful data collection from Zoom Phone

Uninstalling  the Zoom Phone Collector

In case you no longer want to collect Zoom data into your Vyopta account,  here are the steps on how you can uninstall the Zoom collection

  • Login to my.vyopta.com with your administrative username and password. 
  • From the top right corner navigate to the admin portalmceclip0.png
  • Select the Infrastructure menu or Icon on the left rail
  • Click on the Zoom Phone collector's to launch the edit dashboard for the collector, as shown in the screenshot below.


  • Scroll down to Zoom Authorization,  and expand the panel,  as shown below,   and click on REMOVE AUTHORIZATION


  • Next,  close out of the edit screen,  and navigate back to the Infrastructure dataset,  and verify that the enabled switch (in the red box) is disabled.   You can also click on the delete icon (shown with the red arrow) to remove the Zoom collector.


  • Once the Zoom Phone collector has the authorizations removed,  and is disabled,  we will have broken the link for data collection back to your Zoom account.

To uninstall the plugin from your Zoom Account,  you will need to complete the following steps

  • Login to your Zoom Account and navigate to the Zoom App Marketplace.
  • Click Manage > Installed Apps or search for the Vyopta app.
  • Click the Vyopta app.
  • Click Uninstall
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