Migrating Data Collector to a new Windows Server

Prerequisites:

In order to migrate the  Vyopta Data Collector to a new Windows Server you need to set up a new server first. You can review the Pre-Kickoff Checklist located here: Vyopta Pre-Kickoff Checklist for information on the following:

• The recommended Server / VM specifications
• Server access set up
• Downloading and installing the applications

Steps to Migrate:

Once you have the Windows server setup as per the requirements,

• Stop your old Data Collector. 
• Copy the vyoptacollector.xml to the new server (the same location you will be installing the collector on example C:\Vyopta)
• If you have a Call Manager and are setup with Pushed Based CDR or you have a SFTP program, migrate the software to the new server and ensure to update the Call Manager.
• Install the new Data collector on the server.
• All your infrastructure and details will be available in the cloud, so you need not add each infrastructure separately.
• If you have installed Vyopta Data Collector version 4 or above login to the Vyopta Admin Portal and validate each infrastructure.
• Once the new collector has been installed successfully you can uninstall the data collector on the old Server.

Note: For CMS devices you have to update the CDR forward URL, which should take place automatically upon validation 

If you need assistance from support, please Submit a ticket