Which are the supported Browsers for Tech Insights

Question

Which are the supported Browsers for Tech Insights?

Answer

As we innovate with the latest and greatest technologies in our Vyopta Cloud and to ensure you are getting the highest level of security, we can only support modern browsers with our Tech Insights Suite of web applications. We define a 'modern browser' as a browser that continues to receive new fix and feature updates from the vendor.

The modern browsers we use (and test with)

Google Chrome   (Windows,  Mac)   Click here

Firefox  (Windows,  Mac,  Linux)  - Click here

Microsoft Edge (Windows,  Mac) - Click here

Troubleshooting browser issues

If you are using the latest release of one of the above browsers, and you encounter an issue, please use the link below to learn more about troubleshooting browser issues.

It is a known issue that you may see formatting issues when viewing the Vyopta Admin Portal, if access to Google Fonts is restricted with your browser.  We recommend working with your IT team if you are having formatting issues, before opening a ticket with Vyopta product support.

If you are not on the latest release of one of the above browsers, and you see an issue, please update to the latest release of your browser, to see if it resolves your issue.

If you are not using one of the three browsers, please try and use one of our recommended browsers first before reaching out to support.

If you need assistance from support, please Submit a ticket

In order to offer the best security for our customers, unsupported/EOL (end of life) browsers will no longer be able to connect to the Vyopta Applications.

For more information on troubleshooting browser issues, please refer to our Supported Browsers for Tech Insights article.