Set Up for Cisco Telepresence Multipoint Control Unit (MCU) or Telepresence Server (TPS) using Admin Portal

Step 1 - Set up a Service Account

The instructions below are separated by device type. Please follow the relevant instructions to create a service account on the component being added: 

Note:  MCU supervisor blades and slave blades in an MCU cluster do not need to be added.

For Cisco Multipoint Control Units (Codian MCUs):

  1. Log into the infrastructure with any Administrator account.
  2. Click on the User tab.
  3. Select Add New User.
  4. Enter the User ID as vyopta_svc and Account Name as vyopta_svc
  5. Enter and Re-enter the password.
  6. Uncheck the box for Force user to change password on next login.
  7. Set the Privilege level to administrator.
  8. Leave the E.164 phone number blank.
  9. When finished, add the User.


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Figure 4-1: Add MCU User Service Account

 

For Cisco TelePresence Servers (TPS):

  1. Log into the infrastructure with any Administrator account.
  2. Click on the User tab.
  3. Select Add New User.
  4. Enter in the User ID as vyopta_svc and Account Name as vyopta_svc.
  5. Enter and re-enter the password.
  6. Set the privilege level to API access.
  7. When finished, select Add User.

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Figure 4-2: Add TPS User Service Account

Note: Please ensure that http is enabled for your TP Server. If it is not enabled, call quality will not be reported for TP Server in Real Time/Historical.

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Figure 4-3: HTTP can be enabled within your TP Server under Network→ Services→ HTTP

 

For Cisco Codian (MCU) 

In order to maximize the number of call detail records stored on the MCU  you must enable CDR permanent storage by performing the following:

  1. Log into the device with an administrator account.
  2. Navigate to Logs -> CDR logs.
  3. Click on the Enable CDR permanent storage button.

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Figure 4-4: Click to enable CDR permanent storage

 

Step 2 - Add MCU or TPS in Vyopta

To add a Cisco MCU orTelepresence Server requires the following:

  • Access to the FQDN/ IP address of the video device from the Vyopta Data Collector
  • Previously created user service account credentials on each video device

Note: If you have multiple MCUs, TPS peers, or clusters you must add a connector for each individual device or blade. Do not add slave MCUs as all information is obtained from the Master MCU.

Please follow the instructions below to add the CMS instance:

  1. Navigate to the Vyopta Admin Portal and log in with your Vyopta credentials
  2. Select the Infrastructure menu or Icon, then select New Infrastructure at the bottom of the page
  3. From the selection of infrastructure types, click either 'Cisco TelePresence Server' or 'Cisco Multipoint Control Unit (MCU) Screen_Shot_2020-05-28_at_3.37.06_PM.png

Note:  We recommend using hostname rather than IP as IP addresses are subject to change. It is also helpful to name the infrastructure in a 'friendly' or easily understood way.

  1. Enter a user friendly name for the device.
  2. Enter the description of the device. This can include the device type, location, and other unique identifiers.
  3. Enter the infrastructure hostname or IP address.
  4. Enter the username and password created on the video device.
  5. Click Save Screen_Shot_2020-05-28_at_3.38.38_PM.png
  6. Find the newly added MCU or TPS in the Infrastructure List and click the Edit icon. 
  7. On the Settings Page for the device, click the Validate button. Screen_Shot_2020-05-28_at_3.41.48_PM.png
  8. If the connection to the video component succeeded, click the Save button.


Figure 4-5: MCU Configuration Example

 

Reference Tables

Cisco TelePresence Multipoint Control Unit (MCU) Reference Table

Cisco TelePresence MCU

Version

MCU version 4.1 or above

Device Access

Server IP/FQDN

User/Service Account

Local account with Administrator privileges

TCP Ports

Vyopta Data Collector outbound to the MCU device(s)

TCP 443 (https)

 

If MCU is in a cluster only the Master needs to be added

 

Cisco TelePresence Server (TPS) Reference Table

Cisco TelePresence Server (TPS)

Version

TPS 3.1 or above

Device Access

Server IP/FQDN

User/Service Account

Local account with API Access (or Administrator privileges)

TCP Ports

Vyopta Data Collector outbound to the TPS device(s)

TCP 443 (https)

 

TPS device(s) outbound to the Vyopta Data Collector

TCP 22280

 

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