If you need to check the version of Endpoint Monitor being used in your environment, you will be able to find out by following these easy steps.
If you have administrative access with your Vyopta account, all you need to do is select the Admin Portal from the Vyopta application window. If you are not an administrator for your Vyopta Account, you would need to have someone with that role perform these steps.
Once you have logged into the site, you will be viewing the Admin Portal Home page. Visible in the top middle of that page is an indicator of the status of your Vyopta collectors.
Hovering your mouse pointer over that indicator will drop down a small window that will show the version of Data Collectors that are running in your environment. If you have different versions of the Data Collector and Endpoint Monitor both will be listed.
If you wish to see more details you can then click on the small down arrow to see all information on the collector.
The "App Type" field will indicate whether this is the Data Collector (AppType: VyoptaCollector) or the Endpoint Monitor (AppType: vAnalytics)
We always recommend using our newest version of our Collectors if you run into issues with your existing monitoring. If you open a support ticket with us, we might request you to reproduce the issue with our current GA release, since products we monitor are constantly changing (including Firmware).