How do I Export Current Call Data?

Question

How can we capture data from Vyopta?

Answer

In contrast to CPM Analytics, CPM Monitoring has no export function, due to the ephemeral nature of the data being displayed.

It is possible to instruct the Vyopta platform to perform a screenshot of the data on display by clicking the Camera button in the top right of the browser window:

If more data is required, or the format is not suitable, then it is possible to obtain the same data via the CPM Monitoring Query API. Please see The CPM Monitoring Query API for more information.

In order to get call details for an endpoint from Vyopta, we need to export the information from CPM Analytics. The steps to achieve call details for an endpoint is shown below:

• In CPM Analytics navigate to Datasets -> Endpoints -> Call details
• Select the desired endpoint from the drop-down list
• Click the Export button to export the data in either Excel or CSV format

For more information on creating reports in Vyopta, please refer to How do I create a report in Vyopta?