Endpoint Validation Failed

Issue

When validating an endpoint in Tech Insights admin portal- admin.vyopta.com, you may receive this error.
"An invalid response was received. The collector may not have a suitable driver or validation."

Solution

Under certain conditions, the error is misleading. This error occurs since the username/password have not been set and are null.

Click on the pencil icon at the right end to edit the endpoint and enter the valid username/password.

If the issue continues, please contact Vyopta Product Support