After upgrading my CPM Data Collector (vyoptacollector.exe) it seems that the service will start and then stop with the following message in Windows.
How do I fix this problem?
This sometimes happens especially if the path has changed in your installation folder. To address this issue, type the following command in an Administrator: Command Prompt as shown below:
SC DELETE VyoptaCPMDataCollectorService
Once you have successfully deleted the old service, you should be able to run the following command inside of your Vyopta Collector folder to recreate the service. Make sure you are using an Administrator: Command Prompt window to run the command below:
After this point, the new service should be available for you to restart. To uninstall the Vyopta CPM Data Collector service, refer to the How to Uninstall the Next Generation EPM Manager article. To upgrade the Vyopta Data Collector, refer to the Upgrading the Vyopta Data Collector article.