I have a user in my organization, and I would like make that user an Administrator in Vyopta. How do I go about setting that user up.
First, we expect the person following these steps has Administrator access. If you dont have Administrator access, you will need to work with your Vyopta Administrator to apply the role change. If you are an Administrator, please follow the following steps below
1) Log into https://apps.vyopta.com with your credentials.
2) Navigate over to the User List by selecting Admin | Users as shown in the screenshot below
3) In the Username search box, type in your users email address. If nothing comes back, please ask the user to create an account using our create account link at https://apps.vyopta.com, and verify with your user how she/he registered their account.
4) In this case, I searched for vtest, and found the following user. Now if I wanted to change the user's role, I would click on the pencil icon under the word Actions as shown in the screenshot below
Once you click on the pencil icon, the User Information page will show up, and then you can select the Administrator role. In this case, this user has the Adminstrator role checked.
To save, just click on the save icon in the user information screen to save the changes.