For customers who require IP addresses to access our cloud infrastructure, we have published them below.
For the following host names:
the IP address of 188.8.131.52 should be used.
For the following host name:
the IP address of 184.108.40.206 should be used.
the IP addresses 220.127.116.11 and 18.104.22.168 should whitelisted. Please note that these addresses are subject to change.
To test the IP addresses in your environment, you can try the below URL's from your browser on the same server that you are running the vAnalytics Data Collector and Endpoint Monitor from.
Depending on the security level of your browser, you may have to accept the certificate error , since certificates on both of these servers are registered to a domain and not valid for an IP address
If you are not able to access our site using the IP addresses provided above, please check with your network team to verify that you are able to access those addresses, and that your collector server is able to access the internet. If you are still not able to connect after the validation with your network team, please open a support ticket with us by sending an email to firstname.lastname@example.org, and we will further assist you.