Call quality information is captured from your VCS for traversal calls only. For calls monitored and reported by other call control devices, quality information will not be available.
Articles in this section
- Can I access my data directly with tools like Power BI
- Can I use multiple dashboards?
- Can I Use Vyopta to Monitor my Entire Infrastructure?
- CMS Capacity Calculations in Vyopta
- CPM Analytics and Rolled Back CPM Monitoring do not Match. Why?
- How are call failure reasons determined?
- How to resolve error - The HTTP Feedback for slot X can not be delivered
- Is Call-path feature supported in CPM Monitoring
- Target Caller and Original Target Number Are not Consistent. Why?
- Unsupported Message using Polycom Group 500 and Group 700 model